Training – What should you ask and expect?

By Laura Harvey-Smith. Published in Franchise World Magazine (Apr/May issue) Training features in franchising on both sides of the fence. If you are a franchisee or a prospective franchisee, what should you look for and expect in terms of training from your franchisor...

Culture – what does this word actually mean?

Having been asked to present at the BFA conference recently on culture, gave me the opportunity to stop and think about what culture, in a business context, actually means. I’ve read around the subject of Culture within businesses and observed both positive and...

Planning and Goal Setting

As a coach and facilitator, I work with businesses and individuals by helping them create visions for their businesses, their future and inevitably, this leads on to setting objectives or goals for the long, medium and short-term. Generally, as a society, we deem new...

Teams

Yesterday was the BFA Chairman’s charity day where eight teams battled it out.  Although frustratingly, I couldn’t make it, it’s got me thinking about teams. I think we might all be guilty of assuming that a collection of people automatically become a team, but,...

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