Franchise Manuals

Franchisors must provide franchisees a comprehensive operations manual to ensure franchisees meet their responsibilities under the terms and conditions of the franchise agreement. An operations manual (the ‘blueprint’ of the business) is usually at least 300 pages long (and could be many more 100s of pages than that) and precisely show the franchisor’s standards of operations.

While some new franchisors will try to do it themselves, usually out of budgetary constraints, they often realise that, even by following a template guide, a good manual can take 1,000s of hours or more of devoted time, which could be better spent on other development processes integral to launching the franchise opportunity.

There is a real skill to writing franchise operations manuals, and, when working with The Franchising Centre, you would generally expect to devote less than 25 hours of your time mostly spent talking with a consultant at your own location. A sufficient operations manual will take a consultant up to 4 months to be fully drafted.

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